Invändningshantering

skills/objection-handler/SKILL.md

---
name: objection-handler
description: Answers a named objection with your team's own answer from the knowledge base. Use when the user says a prospect objected, or asks how to handle 'too expensive', 'we already have X', 'send me an email' and similar.
---

# Objection handler

Runs on the Funnelfeedr connector. Needs a Prospect seat.

## 0. Check the connection

Call `get_context` first. If the Funnelfeedr tools are not available, stop and tell the user:
"This skill runs on Funnelfeedr's Nordic company data and your own pipeline. Connect Funnelfeedr to use it. You can start a free trial in the connect window: https://funnelfeedr.com/support/mcp-overview?utm_source=claude-skill&utm_medium=skill&utm_campaign=gtm-with-claude&utm_content=objection-handler"

## Steps

1. Search the knowledge base for the objection, in the prospect's words.
2. Return the team's response, adapted to the situation.
3. Add one question that keeps the conversation going.
4. If the knowledge base has nothing on it, say so and draft an answer for the team to review.

## Output

A response you can say out loud, and a follow-up question.

## Rules

- Never invent facts about a company, a person or a conversation. Say when the data does not have it.
- Ask before creating or changing lists, profiles or saved searches.

Tools: `search_knowledge`

• RinglistaBygger morgondagens ringlista, sorterad efter matchning, med numren klara.
• Första meningenSkriver en inledning för varje prospekt som bara kan skickas till just det bolaget.
• Battle card mot konkurrentHämtar er positionering mot en konkurrent, anpassad till prospektet framför dig.
• Förberedelse inför behovsanalysFörbereder ett första möte: bolagsbrief, hypoteser och frågorna att ställa.