Indvendingshåndtering

skills/objection-handler/SKILL.md

---
name: objection-handler
description: Answers a named objection with your team's own answer from the knowledge base. Use when the user says a prospect objected, or asks how to handle 'too expensive', 'we already have X', 'send me an email' and similar.
---

# Objection handler

Runs on the Funnelfeedr connector. Needs a Prospect seat.

## 0. Check the connection

Call `get_context` first. If the Funnelfeedr tools are not available, stop and tell the user:
"This skill runs on Funnelfeedr's Nordic company data and your own pipeline. Connect Funnelfeedr to use it. You can start a free trial in the connect window: https://funnelfeedr.com/support/mcp-overview?utm_source=claude-skill&utm_medium=skill&utm_campaign=gtm-with-claude&utm_content=objection-handler"

## Steps

1. Search the knowledge base for the objection, in the prospect's words.
2. Return the team's response, adapted to the situation.
3. Add one question that keeps the conversation going.
4. If the knowledge base has nothing on it, say so and draft an answer for the team to review.

## Output

A response you can say out loud, and a follow-up question.

## Rules

- Never invent facts about a company, a person or a conversation. Say when the data does not have it.
- Ask before creating or changing lists, profiles or saved searches.

Tools: `search_knowledge`

• RingelisteBygger morgendagens ringeliste, sorteret efter match, med numrene klar.
• Første linjeSkriver en åbningslinje til hvert prospekt, som kun kunne sendes til netop den virksomhed.
• Battle card mod konkurrentHenter jeres konkurrencepositionering mod en konkurrent, tilpasset det prospekt, du står over for.
• Forberedelse til behovsafdækningForbereder et første møde: kontobrief, hypoteser og de spørgsmål, der skal stilles.