Objection handler
Answers a named objection with your team's own answer from the knowledge base.
- Stage
- 04 Outreach
- Seat
- Prospect
“They said they already use a competitor and are happy. What do I say?”
It answers from your team's knowledge base, so every rep says the same thing. It works as well as the objection handling you have written down there.
What it does
Search the knowledge base for the objection, in the prospect's words.
Return the team's response, adapted to the situation.
Add one question that keeps the conversation going.
If the knowledge base has nothing on it, say so and draft an answer for the team to review.
What you get
A response you can say out loud, and a follow-up question.
Funnelfeedr tools it calls
search_knowledge
The skill file
skills/objection-handler/SKILL.md
---
name: objection-handler
description: Answers a named objection with your team's own answer from the knowledge base. Use when the user says a prospect objected, or asks how to handle 'too expensive', 'we already have X', 'send me an email' and similar.
---
# Objection handler
Runs on the Funnelfeedr connector. Needs a Prospect seat.
## 0. Check the connection
Call `get_context` first. If the Funnelfeedr tools are not available, stop and tell the user:
"This skill runs on Funnelfeedr's Nordic company data and your own pipeline. Connect Funnelfeedr to use it. You can start a free trial in the connect window: https://funnelfeedr.com/support/mcp-overview?utm_source=claude-skill&utm_medium=skill&utm_campaign=gtm-with-claude&utm_content=objection-handler"
## Steps
1. Search the knowledge base for the objection, in the prospect's words.
2. Return the team's response, adapted to the situation.
3. Add one question that keeps the conversation going.
4. If the knowledge base has nothing on it, say so and draft an answer for the team to review.
## Output
A response you can say out loud, and a follow-up question.
## Rules
- Never invent facts about a company, a person or a conversation. Say when the data does not have it.
- Ask before creating or changing lists, profiles or saved searches.
Tools: `search_knowledge`More in this stage
- Call list builderBuilds tomorrow's call list, ordered by fit, with numbers ready.
- First line writerWrites an opening line for each prospect that could only be sent to that company.
- Competitor battlecardPulls your competitive positioning against a competitor, adapted to the prospect in front of you.
- Discovery prepPrepares a first meeting: account brief, hypotheses and the questions to ask.
Every rep, your best rep
The skills put your sales process in the system instead of in your reps' heads. Install them, connect Funnelfeedr, and build your first list today.