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Support

Browse our documentation and guides to get the most out of Funnelfeedr.

Finding Contact Information

Email

  • Create an Email Signature

    Learn how to create and manage email signatures in Funnelfeedr

  • Create an Email Template

    Learn how to create and manage email templates with merge tags, images, and AI-powered personalization in Funnelfeedr

  • Connect Outlook

    Learn how to connect your Outlook email account to send emails from Funnelfeedr

  • Email and Calendar Permissions

    What Funnelfeedr can and cannot access when you connect Microsoft 365 or Google, what each permission is used for, and what needs your approval

Dialer & Telephony

  • Starting a Call Session

    Learn how to create a call session from a list and start making calls with the power dialer

  • Using the Call Log

    Learn how to read the call log, filter it by user, session, list, status and disposition, and understand the statistics at the top

  • Reviewing a Call

    Learn what the call detail view shows — recording, transcription, AI analysis, coaching, script adherence, stakeholders, disposition, deal and visibility

  • Managing Call Sessions

    Learn how to read the Call Sessions list, what the statuses mean, and how to start, resume, requeue and archive sessions

Playbooks

  • Building Call Scripts

    Learn how to build call scripts in Playbooks and use them for live coaching during a call session

  • The Objection Library

    Learn how objections are collected from your calls, how to write responses for them, and how they surface live during a call

  • Tracking Competitors

    Learn how to build your competitor list, enrich it with AI, and use it to write competitor-specific objection responses

  • Custom Fields and Captured Notes

    Define the facts you want captured about every organization, let AI fill them in from call transcripts, and sync them to your CRM

Sidekick

Integrations

Troubleshooting