Support
Browse our documentation and guides to get the most out of Funnelfeedr.
Finding Contact Information
- Find New Companies with Search
Learn how to use Search to find new companies to prospect, using filters and ranking
- Add Organizations to a List
Learn how to add organizations from a search to a list
- Show All Matching Contacts for a List
Learn how to view all contacts at the organizations in a list
- Automatic Pushing of Lists to CRM
Learn how to configure automatic pushing of organizations and contacts from lists to your CRM
- Export a List to Excel or CSV
Learn how to export organizations and contacts from a list to an Excel or CSV file
- Add a Contact to a Company
Learn how to add a new contact person to a company from the call view, the company page and other places, and how to add a new number to an existing contact
- Create an Email Signature
Learn how to create and manage email signatures in Funnelfeedr
- Create an Email Template
Learn how to create and manage email templates with merge tags, images, and AI personalization in Funnelfeedr
- Connect Outlook
Learn how to connect your Outlook (Microsoft 365) mailbox, or another email account, to send emails from Funnelfeedr
- Email and Calendar Permissions
What Funnelfeedr can and cannot access when you connect Microsoft 365 or Google, what each permission is used for, and what needs your approval
Dialer & Telephony
- Starting a Call Session
Learn how to create a call session from a search or a list and start making calls with the power dialer
- Using the Call Log
Learn how to read the call log, filter it by user, session, list, status and disposition, and understand the statistics at the top
- Reviewing a Call
Learn what the call detail view shows: recording, transcription, AI analysis, coaching, script adherence, stakeholders, disposition, deal and visibility
- Managing Call Sessions
Learn how to read the Call Sessions list, what the statuses mean, and how to start, join, resume, archive and delete sessions
- Call Recording and GDPR
What applies when you record sales calls in Funnelfeedr, who is responsible for what, how to inform the person you call and how recordings are handled
Playbooks
- Building Call Scripts
Learn how to build call scripts in Playbooks and use them for live coaching during a call session
- The Objection Library
Learn how objections are collected from your calls, how to write responses for them, and how they surface live during a call
- Tracking Competitors
Learn how to build your competitor list, enrich it with AI, and use it to write competitor-specific objection responses
- Custom Fields and Captured Notes
Define the facts you want captured about every organization, let AI fill them in from your conversations, and sync them with your CRM
Sidekick
- Install Funnelfeedr Sidekick
Learn how to install the Funnelfeedr Sidekick browser extension and pin it to your toolbar for quick access
Integrations
Pipedrive
- Connect to Pipedrive CRM
Learn how to connect Funnelfeedr to your Pipedrive CRM
- Creating Organization Lists
Learn how to create the Pipedrive filters Funnelfeedr uses to find your customers and your own organizations
- Connect to Pipedrive CRM
Zapier
- Fibbler (LinkedIn and Google Ads)
Learn how to connect Fibbler to Funnelfeedr via Zapier to find the right contacts at companies that engage with your ads
- Fibbler (LinkedIn and Google Ads)
HubSpot
- Connect to HubSpot CRM
Learn how to connect Funnelfeedr to your HubSpot CRM
- Creating Organization Lists
Learn how to create a list of relevant organizations in HubSpot
- Connect to HubSpot CRM
MCP
- Connect AI Assistants to Funnelfeedr with MCP
What the Funnelfeedr MCP server is, which AI assistants can use it, and what they can do once connected
- Authorizing an MCP Client with OAuth
Step-by-step guide to the Funnelfeedr approval screen you see when connecting Claude, ChatGPT or another MCP client, and what each part of it means
- Connect Claude, ChatGPT or Another MCP Client
How to add the Funnelfeedr MCP server to Claude, Claude Code, ChatGPT and other MCP clients
- MCP Tools Reference
Every tool the Funnelfeedr MCP server offers, what it does, and which scope, seat and permission it requires
- Managing MCP Connections
How to see, review and revoke the MCP clients connected to your Funnelfeedr account
- MCP Troubleshooting
Fixes for the most common problems when connecting or using an MCP client with Funnelfeedr
- Connect AI Assistants to Funnelfeedr with MCP
Troubleshooting
- Common Issues
Solutions to frequently encountered problems